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How 111gam Handles Your Personal Information

When you open an account on 111gam and make deposits via JazzCash, Easypaisa or Raast, you share personal and financial data with us.

Account data protectionJazzCash & Easypaisa payment privacyYour right to access or delete dataClear contact path for data requests

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Data We Hold and Why We Hold It

111gam Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details and the account credentials you set. Every time you deposit or withdraw through JazzCash, Easypaisa or Raast, transaction metadata — amount, timestamp, wallet reference — is logged against your account so disputes can be resolved quickly. We

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also record device and session data: your IP address, browser type and the pages you visit within the lobby. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. Payment processors handling JazzCash, Easypaisa
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and Raast transfers receive only what is required to complete each transaction. Where local law or regulatory requirements oblige us to retain certain records, we hold them for the period the law specifies and no longer. Access to your data is restricted to staff and systems
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that have a clear operational reason to process it. Availability of our service depends on local law and the eligible regions we are authorised to serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Every connection to 111gam is encrypted in transit. Account passwords are hashed and never stored in plain text. Two-factor verification on login means that even if someone has your password, they still need access to your registered device to get in. We review who inside our systems has access to personal data on a regular basis.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit. You can manage cookie preferences through your browser settings at any time.

Payment Data Isolation

JazzCash, Easypaisa and Raast transaction details are processed through encrypted payment channels. Full wallet credentials are never stored on our servers — only the transaction reference we need for your record.

Data Retention Windows

We keep your account data for as long as your account is active and for any period required by applicable law after closure. Once the retention window closes, data is deleted or anonymised.

Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or ask for deletion where no legal retention obligation applies. Contact us via live chat or email to start that process.

DATA REQUEST CONTACT

Reach Us About Your Privacy Rights

If you want to review, correct or remove the personal data we hold, the paths below connect you directly to the team that handles data requests. We aim to acknowledge every request promptly and complete straightforward access or deletion requests within a reasonable timeframe. For account-specific queries — including wallet verification for JazzCash or Easypaisa — use the live chat channel so our team can pull up your account record securely.

Live Chat Open the chat widget inside your account dashboard for real-time data queries. Our team can verify your identity and pull up your record in the same session.

Email Support Send a written data access or deletion request to our support email. Include your registered contact detail so we can match the request to your account securely.

Account Settings Some data corrections — like your registered mobile number linked to Easypaisa or Raast — can be updated directly inside account settings without contacting support.

Common Questions About Your Data on 111gam

The questions below cover the data scenarios our account holders ask about most often — from what gets stored when you pay via Raast, to how you request deletion if you decide to close your account.

We collect your name, email address, mobile number and the account credentials you create. If you verify your identity, we also hold a copy of the document you submit for that verification step.

No. When you deposit via JazzCash or Easypaisa, the wallet transaction is processed through an encrypted payment channel. We store only the transaction reference and amount, not your full wallet credentials.

Yes. Send a written request through live chat or our support email. We will verify your identity against your registered account details, then compile and share your data within a reasonable timeframe.

Contact our support team via live chat or email with a deletion request. Where no legal retention obligation applies, we will remove your personal data and confirm once the deletion is complete.

We do not sell your data. Payment processors handling Raast, JazzCash and Easypaisa transfers receive only what is needed to complete each transaction. We share data with other parties only where required by law.

After closure, we retain records for the period required under applicable law — typically to satisfy financial and audit obligations. Once that period ends, your data is deleted or anonymised.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions App111gam App

How 111gam Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookies and Tracking

Payment Data Isolation

Data Retention Windows

Access and Correction Rights

Reach Us About Your Privacy Rights

Common Questions About Your Data on 111gam

01 What personal data does 111gam collect when I register?

02 Is my JazzCash or Easypaisa wallet number stored on your servers?

03 Can I request a copy of all the data you hold about me?

04 How do I ask for my account data to be deleted?

05 Does 111gam share my data with third parties?

06 How long does 111gam keep my data after I close my account?

Privacy Policy

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